All customers living west of Chicago may have large boxes (Freedom Brand Bathroom Tissue 96 rolls, Freedom Kitchen 85 count Paper Towels, Freedom Economy Pack, Freedom Majestic Super Jumbo Paper Towels and Freedom Big Roll Paper Towels) shipped in two or more boxes to reduce the increasing cost of shipping. Please note boxes will not always arrive on the same day.
Dear customer please be advised that if your package delivery is outside of our 7 business day posted delivery time it is because there was a delay in getting you your shipment (the Freedom Brand Bathroom Tissue part)due to the factory in Florida which makes our labels(wrappers) being affected and closed for a couple of weeks due to the hurricane there. The materials have arrived and all shipments are being expeditiously shipped. We expect to be fully caught up by the end of the week, November 10, 2017. New orders as of November 3, 2017 will not be affected and will be shipped within the posted timelines.
If you have any questions or need further clarity please feel free to give us a call MON-FRI 4pm-6:30pm EST. If calling after 5pm EST please use ext 2. Ask for Mr. Muhammad. Thank you in advance.